Employed with Ear, Nose & Throat Surgeons of Western New England, LLC since 2010
Past Lecturer at the University of Massachusetts Amhers
Research
Kelley, Matthew, AuD, and Sugata Bhattacharjee, AuD. "COVID-19 and Its Possible Impact on the Audiovestibular System." Hearing Review, 3 Sept. 2021.
Clinical Interests/Concentration
Personal experience with hearing loss includes over 30 years of hearing aid use
Amplification selection and fitting
Electroacoustic analysis of hearing devices
Hearing conservation
Personal Perspective
“Growing up with a hearing loss has provided me a unique perspective on helping others hear better. I have had the opportunity to use both analog and digital hearing aids, and my severe to profound hearing loss has granted me the capability of personally evaluating new technology as it enters the market. This journey has helped me develop a more comprehensive approach when managing someone’s hearing loss. While hearing aids may be part of the solution, my experience has proven that only when identifying all of a patient’s hearing needs can we deliver the greatest amount of success.”
Alison Cavanaugh, Au.D., CCC-A
Education
Doctor of Audiology, A.T. Still University, 2013
Master of Science in Audiology, Purdue University, 1995
Bachelor of Arts in Communication Disorders, SUNY, The College at New Paltz, 1993
Licenses and Certifications
License in Audiology - Commonwealth of Massachusetts
Certification of Clinical Competency – American Speech, Language, Hearing Association
Fellow - American Academy of Audiology
Other
Employed with Ear, Nose & Throat Surgeons of Western New England, LLC since 1995
Clinical Interests/Concentration
Amplification selection and fitting
Bone anchored hearing systems
Ototoxic monitoring
Hearing conservation
Pediatric and adult hearing assessment
Personal Perspective
“I enjoy the challenges and rewards of my profession every day. The challenge of getting a hearing evaluation completed on a screaming child, the challenge of explaining the implications of hearing loss on one’s communications abilities, the challenge of meeting a patient’s expectations with their new hearing aids. And then reaping the rewards of being able to tell parents that putting ear tubes in have returned their child’s hearing to normal or fitting a patient with hearing aids and having them tell me what a difference this made in their lives and they don’t know why they didn’t get hearing aids sooner!”
Shelley Letendre, Au.D., CCC-A
Education
Doctor of Audiology, A.T. Still University, 2017
Master of Arts in Audiology, University of Connecticut, 1999
Bachelor of Science in Communication Disorders, Worcester State College, 1997
Licenses and Certifications
License in Audiology - Commonwealth of Massachusetts
Certification of Clinical Competency – American Speech, Language, Hearing Association
Fellow - American Academy of Audiology
Other
Employed with Ear, Nose & Throat Surgeons of Western New England, LLC since 1999
Clinical Interests/Concentration
Amplification selection and fitting
Diagnostic audiology for pediatric and adult populations
“Working as an audiologist in a busy ENT practice is an incredibly rewarding and challenging experience that allows me to help many people with a variety of hearing and balance issues. Hearing loss is an issue that can have a tremendous impact on a person’s daily life – it can affect them socially, professionally and educationally. I see time and time again that people with hearing loss stop doing the things they enjoy due to the communication difficulties they experience. I am able to improve their quality of life by helping them “reconnect” with their hearing and get them back to doing the things they enjoy. It is enormously satisfying to be a part of that!”
Nancy Urcuioli, M.A., CCC-A
Education
Master of Arts in Audiology
Bachelor of Science in Communication Disorders
Licenses and Certifications
License in Audiology - Commonwealth of Massachusetts
Certification of Clinical Competency – American Speech, Language, Hearing Association
Other
Employed with Ear, Nose & Throat Surgeons of Western New England, LLC since January, 2019
Clinical Interests/Concentration
Pediatric diagnostic testing & rehabilitation
Amplification selection, fitting and troubleshooting
Real-ear verification
Lexie Arbour, Au.D., CCC-A
Education
Doctor of Audiology, Missouri State University, 2021
Bachelor of Science in Communication Disorders with a minor in Deaf Studies, University of New Hampshire, 2017
Licenses and Certifications
License in Audiology - Commonwealth of Massachusetts
Certification of Clinical Competency – American Speech, Language, Hearing Association (ASHA)
Fellow - American Academy of Audiology (AAA)
Other
Employed with Ear, Nose & Throat Surgeons of Western New England, LLC since 2023
Clinical Interests/Concentration
Bone Anchored Hearing Solutions
Diagnostic Audiology
Tinnitus
Vestibular Assessment
Amplification selection & fittings
Sabrina Gemme, Au.D., CCC-A
Education
Doctor of Audiology, University of Massachusetts Amherst, 2025
Graduate Certificate in Multiculturalism in Communication Disorders, University of Massachusetts Amherst, 2024
Bachelor of Science in Communication Disorders, Worcester State University, 2020
Licenses and Certifications
License in Audiology - Commonwealth of Massachusetts
Certification of Clinical Competency – American Speech, Language, Hearing Association (ASHA)
Other
Employed with Ear, Nose & Throat Surgeons of Western New England, LLC since 2025
Clinical Interests/Concentration
Amplification selection & fittings
Tinnitus
Diagnostic audiology in adult & pediatric populations
Personal Perspective
“I was introduced to Audiology through the very personal experience of watching my Mom start to lose her hearing in her early 40s. I saw the way it affected her and made her draw into herself. When she eventually got hearing aids, I immediately witnessed her come back to herself, communicate confidently and start to participate in life again. I was instantly inspired and decided then and there I wanted to be an audiologist. I enjoy getting to know my patients and being a part of the process to help them hear better and reconnect with those around them."
